Problem: Your cuckoo clock is not cuckooing at all. Solution:
Take the bellow clips off of the bellows
The bellow clips are used to keep your clock silent while being shipped. To see if your clock still has its bellow clips on open the back door of the cuckoo clock case. If you see bellow clips gently pull them out.
Open the Make sure the silent lever beneath the clock case is pulled down
On some clocks the silent lever needs to be pushed up in order for the clock to cuckoo.
Make sure the cuckoo clock door is not being blocked by the latch that holds the door closed
If your clock still does not cuckoo after completing the steps above contact your local clock repair shop or if the clock is still under warranty, contact us.
The clock is not cuckooing exactly at the top of the hour!
Problem: Your cuckoo clock is cuckooing the cuckoo call at the wrong time (any time other than at the top of the hour). Solution: Slowly turn the minute hand of the clock clockwise until you hear the a clicking sound that is followed by a the cuckoo call. After the clicking sound and before the clock begins cuckooing remove the weights and stop the pendulum from swinging. Then gently unscrew the screw that secures the minute hand and gently pull the minute hand off of the hand shaft. Then gently place the minute hand back on the hand shaft in the pointing straight up to the XII roman numeral (the top of the hour or :00 position). Secure the minute hand by tightening the screw back onto the hand shaft. Hang the weights back on the chains and put the pendulum in motion. Your clock should now cuckoo at the top of the hour.
My cuckoo clock is gaining or losing time!
Problem: The cuckoo clock is running slower or faster than it should be, not keeping time. Solution: The pendulum swinging beneath the cuckoo clock case controls the timing of the clock. You are able to adjust the weight distribution of the pendulum by sliding the piece connected to the pendulum stick up or down. If your cuckoo clock's timing should ever need adjustment, you can control the speed of your clock by sliding the leaf or oval shape up or down the pendulum stick. Sliding the leaf/oval shape down causes the cuckoo clock to run slightly slower, while sliding the maple leaf up makes the cuckoo clock run slightly faster. It make take several adjustments to get your cuckoo clock time perfectly but once you determine the proper pendulum position you will not have to adjust it again.
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